Lucid will only collect, process and store information about you that
- we have openly collected from you or
- we have openly collected from you with your consent
We will only collect information that is relevant to providing our service.
We will keep your information while you have a relationship with us and for any retention period that we are legally required to meet.
If, to provide this service, we need to transfer your information to another company, we will tell you.
Using our website
You can visit our website without telling us who you are or revealing any information about yourself. We measure and analyse non-identifying, aggregate usage data in order to administer the site, and to constantly improve the quality of our service and site performance.
We also work with third parties to evaluate the effectiveness of our advertising and promotions on other websites.
How we use your Information
The GDPR guidelines puts obligations on data controllers and processors of personal information and lays down principles for its use. One principle states that information has to be processed fairly and lawfully. This means that you are entitled to know how we intend to use any information you provide. You can then decide whether you want to give it to us.
Sometimes we need to give information to our agents or subcontractors so they can provide a particular service for us.
Access to information
You have the legal right to access information we hold about you if you would like to find out more, please write to us at the address [The Data Officer, DMLS Limited, The Lansdowne Building, 2 Lansdowne Road, Croydon, CR9 2ER]. There is no fee for this request.
We’re committed to keeping your personal information safe and confidential both online and offline.
If you received a communication from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings. We use security measures to protect against the loss, misuse and alteration of data used by our system.
We comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003 when sending marketing advertisements.
You can at any time have inform us that you do not want your details shared in any way by emailing us at [email protected] or in writing to: The Data Officer, DMLS Limited, The Lansdowne Building, 2 Lansdowne Road, Croydon, CR9 2ER
If you have any queries regarding privacy issues, or if you’d like to see a copy of our data protection policy or data breach procedure then email us at [email protected]