Lucid will only collect, process and store information about you that
- we have openly collected from you or
- we have openly collected from you with your consent
We will only collect information that is relevant to providing our service.
We will keep your information while you have a relationship with us and for any retention period that we are legally required to meet.
If, to provide this service, we need to transfer your information to another company, we will tell you.
This privacy policy only covers the Lucid website. Links within this site to external websites are not covered by this policy. Please note that any changes that Lucid makes to this policy will be updated within the privacy policy section on the home page of this site and not by individual written communication.
Using our website
You can visit our website without telling us who you are or revealing any information about yourself. We measure and analyse non-identifying, aggregate usage data in order to administer the site, and to constantly improve the quality of our service and site performance.
We also work with third parties to evaluate the effectiveness of our advertising and promotions on other websites.
Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the respective privacy policies of those sites for further information.
How we use your Information
We will take all steps reasonably necessary to ensure that your data is treated securely, and in accordance with this privacy policy, and the General Data Protection Guidelines of 2018
The GDPR guidelines puts obligations on data controllers and processors of personal information and lays down principles for its use. One principle states that information has to be processed fairly and lawfully. This means that you are entitled to know how we intend to use any information you provide. You can then decide whether you want to give it to us.
Sometimes we need to give information to our agents or subcontractors so they can provide a particular service for us.
Access to information
You have the legal right to access information we hold about you if you would like to find out more, please write to us at the address [The Data Officer, DMLS Limited, The Lansdowne Building, 2 Lansdowne Road, Croydon, CR9 2ER]. There is no fee for this request.
Email Policy
We’re committed to keeping your personal information safe and confidential both online and offline.
If you received a communication from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings. We use security measures to protect against the loss, misuse and alteration of data used by our system.
We comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003 when sending marketing advertisements.
You can at any time have inform us that you do not want your details shared in any way by emailing us at [email protected] or in writing to: The Data Officer, DMLS Limited, The Lansdowne Building, 2 Lansdowne Road, Croydon, CR9 2ER
Cookies
Cookies are small text files placed on your computer, and are commonly used on the internet. We do not use cookies on this website, but if this changes at any point then this privacy policy will be updated to reflect that, and you will receive a notice of this when you visit the site, to ensure that you are happy for cookies to be used.
For further information about the use of cookies please
visit http://www.allaboutcookies.org/
Your Queries
If you have any queries regarding privacy issues, or if you’d like to see a copy of our data protection policy or data breach procedure then email us at [email protected]
Please Note
Our Privacy Policy is subject to change. We will mark any change by placing a asterix * beside our link to our Policy. This policy was last updated 21st April 2018